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89-100 for Metro Manila 1-800-188-89100 for domestic toll-free calls (where available)

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Text [ASK (space) Your Complete Name (space) details of your inquiry/request] to 0917-8910000

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BPI Cards Center
8753 Paseo De Roxas,
Makati City 1226

Bank of the Philippine Islands is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries or concern, you may call BPI at (02) 89-100 from Metro Manila or 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers), and +63+2+89-100 for mobile phone and international access. You may also contact BSP Financial Consumer Protection Department at (02)708-7087.