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Bank of the Philippine Islands is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries or concern, you may call BPI at (02) 89-100 from Metro Manila or 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers), and +63+2+89-100 for mobile phone and international access. You may also contact BSP Financial Consumer Protection Department at (02)708-7087.