Contact Us
We are always ready to serve you, our valued cardholders. Let us know what you need and we'll get back to you as soon as possible.
Email Us

Your comments & suggestions matter to us.
Feel free to share your insights on our
products and services

Please fill in the fields below:



I want to receive updates via email.
Call Us

89-100 for Metro Manila 1-800-188-89100 for domestic toll-free calls (where available)

Text Us

Send us your thoughts via SMS.
Text [ASK (space) Your Complete Name (space) details of your inquiry/request] to 0917-8910000

Find Us

BPI Cards Center
8753 Paseo De Roxas,
Makati City 1226

For any concerns, you may contact Bank of the Philippine Islands at (02) 89-100 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); 63 + 2 + 89-10000 for mobile phone and international access; and International Toll-Free Numbers (refer to www.bpiexpressonline.com at Contact Us link for details) or email expressonline@bpi.com.ph.

Bank of the Philippine Islands is supervised by the Bangko Sentral ng Pilipinas with telephone number (02) 708-7087 and email address: consumeraffairs@bsp.gov.ph.