Contact Us
We are always ready to serve you, our valued cardholders. Let us know what you need and we'll get back to you as soon as possible.
Email Us

Your comments & suggestions matter to us.
Feel free to share your insights on our
products and services

Please fill in the fields below:

I want to receive updates via email.
Call Us

89-100 for Metro Manila 1-800-188-89100 for domestic toll-free calls (where available)

Text Us

Send us your thoughts via SMS.
Text [ASK (space) Your Complete Name (space) details of your inquiry/request] to 0917-8910000

Find Us

BPI Buendia Center
Sen. Gil Puyat Avenue,
Makati City 1209

For any concerns, you may email us at or reach us by calling our hotline numbers at:
Metro Manila: (02) 89-100
Domestic Toll-Free No: 1-800-188-89100 (available for PLDT)
Mobile phone and International Access: 63 + 2 + 891-0000

Bank of the Philippine Islands is supervised by Bangko Sentral ng Pilipinas with telephone number (632) 708-7087.

Privacy Policy