1. Log on to

2. Sign up for a FREE Shopback account by registering your name, email address and 16-digit Customer Number. (Important note: Your Customer Number can be found in your BPI Credit Card Statement of Account or BPI Express Online.)

3. An email confirmation of your registration will then be sent to your registered email address.

4. Once registration is complete, you can now start shopping at partner merchants via by clicking any of the merchant icons. E.g. Zalora, Lazada, Agoda etc. (Important Note: The terms and conditions may vary per merchant. It is advised that you read through the T&C’s before proceeding.)

5.  Once ready, click the “Get Cashback” button.

6. Click the “Proceed to Shop” button in the pop-up message that will appear.

7. Start shopping via the merchant website.* 

8. After successful checkout from the selected merchant/s, cash rebates will be credited to your Shopback account within 24-48 hours.

9. To check, log on to your Shopback account and click the “My Cashback” tab which will show the pending, redeemable, bonus, paid out and total cashbacks earned.

10. To redeem, click “Redeemable” tab and “Request Payout”. (Important note: You can only cash out once you hit the P300 minimum cash rebates not inclusive of the P200 sign up bonus.)

11. Cash rebates will be credited as payment directly to your credit card. (Important note: Cash rebates will be credited within 45 days after redemption request.)

12. For missing cash rebates,fill out the form via and click submit or forward your email confirmation to


*Additional reminders for successful crediting of cash rebates:

Per DTI FTEB SPD Permit No. 7544, Series of 2015

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