REDEMPTION MECHANICS

  1. To redeem, Customer must inform the Krispy Kreme personnel the intent to use the eCoupon(s) prior to order placement.
  2. The Customer must present the eCoupon(s) at any participating Krispy Kreme store to redeem the eCoupon(s) from November 1, 2018 to March 15, 2019.  Customers without the eCoupon(s) will not be allowed to redeem.
    • Participating Krispy Kreme branches:
      1. Ayala Center Cebu
      2. Alabang Town Center
      3. Bonifacio High Street
      4. Centrio
      5. Fairview Terraces
      6. Glorietta
      7. Greenbelt
      8. Harbor Point
      9. Market! Market!
      10. Marquee
      11. Solenad
      12. TriNoma
  3. One (1) eCoupon is equivalent to one (1) free food redemption.  Each eCoupon can only be used once.
  4. Redemption is valid for dine-in and take out only. Drive thru redemption is not allowed.
  5. Principal Cardholder is allowed multiple redemptions per day, per store up to a maximum of sixty (60) eCoupons allowed per customer within the redemption period.
  6. The free Krispy Kreme food item(s) cannot be exchanged for cash, other products or discounts.
  7. The eCoupon is not valid in conjunction with any ongoing promotions, in-house promo or ad promo, and other discounts including senior citizen on Section 4 of Republic Act No. 7432, as amended by Republic Act No. 9257, otherwise known as the “Expanded Senior Citizens Act of 2003” (the grant of twenty percent (20%) discount and exemption from the value -added tax (VAT), if applicable, on the sale of the following goods and services from all establishments, for the exclusive use and enjoyment or availment of the senior citizen) and PWD discounts on Section 32 of Republic Act No. 7277, as amended, otherwise known as the “Magna Carta for Persons with Disability” (At least twenty percent (20%) discount and exemption from the value-added tax (VAT), if applicable, on the following sale of goods and services for the exclusive use and enjoyment or availment of the PWD: (1) On the fees and charges relative to the utilization of all services in hotels and similar lodging establishments; restaurants and recreation centers).
  8. Once a valid redemption is made, it cannot be cancelled, reversed or applied to another item, voucher or eCoupon.
  9. The Cardholder agrees that should his redemption be found to be fraudulent or to result from splitting of transactions, BPI shall have the right to charge the Suggested Retail Price (SRP) of the item to his BPI Amore Visa Credit Card.
  10. All unredeemed eCoupon(s) outside the redemption period shall be forfeited.
  11. In case of dispute with respect of BPI only and the customers' availment of promo, the decision of BPI with the concurrence of DTI shall be considered final. However, if dispute involves participating Merchant and its performance and/or delivery of products to customers, subject to the General Provisions set out above, the decision of BPI and participating Merchant with the concurrence of DTI shall be considered final.
  12. BPI is authorized to give necessary information to its third-party contractor or agent to perform and complete the redemption process of the eCoupon(s) of the Krispy Kreme free food items.
  13. Terms and conditions governing issuance of BPI Credit Cards and reminders and other provisions contained in the card carrier, statement of account, charge slips and other documents or instruments, which are made an integral part hereof by reference, shall likewise be resorted to in instances where they are applicable to this promo campaign.

 

 

 

 

 

Per DTI-FTEB Permit No. 12724, Series of 2018

 

 

For any concerns, you may contact Bank of the Philippine Islands at (02) 89-100 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); 63 + 2 + 89-10000 for mobile phone and international access; and International Toll-Free Numbers (refer to www.bpiexpressonline.com at Contact Us link for details) or email expressonline@bpi.com.ph.

Bank of the Philippine Islands is supervised by the Bangko Sentral ng Pilipinas with telephone number (02) 708-7087 and email address: consumeraffairs@bsp.gov.ph.

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