REGISTRATION MECHANICS:

1. When is the registration period?

Principal Cardholder can register from November 1, 2018 to January 15, 2019.

2. How do I register?

To join the promo, the Principal Cardholder must register his 16-Digit Customer Number once through SMS, Email, or both using the following format:

 

Qualified BPI Cards

SMS Registration

E-mail Registration

 


       BPI Amore Visa
       BPI Amore Visa Platinum

Text AMORETHRILLS 16-Digit Customer Number and send to 2256

Example:

AMORETHRILLS 0201001234567890 and send to 2256

Type the 16-Digit Customer Number in the subject line and e-mail to register@amorethrills.ph

Example:
To:           register@amorethrills.ph
Subject:  0201001234567890

 
 
 
 

 

 

•    Registration through SMS is free of charge. 

•    The 16-Digit Customer Number may be found in either the Statement of Account or BPI Express Online.

•    Registration is at customer level.

•    Please follow the correct format for registration. For SMS registration, there should be a space between AMORETHRILLS and the Customer Number.

3. Where can I find the BPI Credit Card 16-Digit Customer Number?

The BPI Credit Card 16-Digit Customer Number may be found in either the Credit Card Statement of Account or BPI Express Online.

4. I registered for the promo but did not get any response (No acknowledgment or Error message), auto-reply, or acknowledgment receipt?

Please follow the correct format for registration. Please try to register again and for SMS registration, ensure that there is a space between the keyword “AMORETHRILLS” and the customer number.

5. I have multiple BPI Credit Cards, should I register each of my BPI Credit Card account or should I only register my customer number?

The promo is applicable only to BPI Amore Visa Card. To join the promo, the Principal Cardholder should register his 16-Digit Customer Number. Qualified purchases of the Principal Cardholder, including his supplementary cardholder(s), from their qualified BPI Amore Visa Card, will be considered in the promo.

6. I have both BPI Amore Visa Credit Card and Prepaid Card. May I register both cards for the promo?

No, only BPI Amore Visa Credit Cards are qualified for this promo.

7. Is the SMS syntax (registration entry format) case sensitive? Should I use all caps for AMORETHRILLS?

No. The SMS syntax is not case sensitive.

8. Can I register both my mobile and e-mail address?

Yes, the Principal Cardholder may choose to register using his mobile number and/or e-mail address, or both.

9. Will I be charged for my SMS registration entry?

No. SMS registration is FREE of charge. For prepaid mobile subscribers, P1.00 maintaining balance is required to text 2256 keywords.

10. I was registered to the last Shop Anywhere promo, why do I need to register again to the Shop Anywhere with Krispy Kreme promo?

Registration to Shop Anywhere is unique per promo.

As we receive several request for customer information update on mobile number and email address, we want to ensure that the Cardholder will receive his qualified eCoupon(s) to his preferred and updated mobile number and/or email address. As such, the Cardholder must register his updated contact information using his mobile number and/or e-mail address, or both.

The Principal Cardholder will NOT be qualified to receive Krispy Kreme eCoupon(s) if the Principal Cardholder has NOT registered his mobile, email, or both to the promo. In case the mobile number and/or e-mail address does not match with BPI Card’s system records, the Principal Cardholder is required to update his contact information through any of the following channels:

•              BPI Express Online (www.bpiexpressonline.com)

•              BPI Phonebanking 89-100

•              BPI Branches

Note: The Principal Cardholder may register after two (2) banking days from date of contact information update.

 

11. I am a Supplementary Cardholder, can I register for the promo?

No, only the Principal Cardholder can register for the promo. However, all qualified straight purchases made by the Principal Cardholder’s supplementary Amore Visa credit card(s) will be qualified under this promo.

 

12. How will I know if my registration entry was received?

The Principal Cardholder will receive an SMS and/or e-mail auto-reply acknowledgement to confirm receipt of his registration entry. The auto-reply is NOT your registration confirmation. If your registration is successful, you will receive a registration confirmation from BPI in two (2) banking days from date of registration.

13. I did not receive an auto-reply or acknowledgement receipt; can I try to register again?

Yes, the Principal Cardholder can try to register again. Please follow the correct format for registration. Please try to register again and ensure that there is a space between the keyword “AMORETHRILLS” and the customer number.

14. I received a message saying invalid mobile number/e-mail address. What should I do?

The Principal Cardholder’s mobile number and/or e-mail address used for the registration MUST be the same as his contact details in BPI Card’s system records. If the mobile number and/or e-mail address does not match with BPI Card’s system records, the Principal Cardholder will be required to update his contact information through BPI Phonebanking 89-100, BPI Express Online or BPI Branches. He may register after two (2) banking days from the date of contact information update.

15. I have already updated my mobile number contact information in BPI Card’s system records through BPI Phonebanking 89-100. How come I have not been receiving my eCoupons for my qualified transactions?

The Principal Cardholder must register again after two (2) banking days from date of contact information update using his updated mobile number and/or email address to start receiving his eCoupons for all his qualified transactions.

16. How will I know if my registration was successful?

After validation of the registration entry, the Principal Cardholder will receive an SMS and/or e-mail notification within two (2) banking days from registration date. 

17. How will I know if my registration is unsuccessful?

The Principal Cardholder will receive an auto-reply from BPI Credit Card providing the reason for unsuccessful registration.

18. I received a message saying “my customer number did not match our records”, what does it mean?

It means that the customer number does not exist in BPI Credit Card system record. The Principal Cardholder needs to check his registration entry if it includes the correct and complete 16-digit customer number. If the customer number registered by the Principal Cardholder is incomplete, incorrect or belongs to a non-qualified card e.g. BPI Family Mastercard, then his registration will be unsuccessful. The 16-digit customer number may be found in either the Statement of Account or BPI Express Online.

19. I received a message saying “my mobile number / e-mail address does not match our records”, what does it mean?

It means that the mobile number and/or e-mail address used to register is not the same as the contact details in BPI Credit Card’s system record. The Principal Cardholder must update his contact information first before he can successfully register to the promo after two (2) banking days from date of contact information update using his updated mobile number and/or email address to start receiving his eCoupons for all qualified transactions.

20. I received a message saying “my customer number is not associated to a qualified BPI Credit Card”, what does it mean?

It means the customer number only has a solo Blue Mastercard, Gold Mastercard, Edge/Mini-Edge Mastercard, eCredit Mastercard, Petron-BPI Mastercard, SkyMiles Mastercard, SkyMiles Platinum Mastercard, Visa Signature, Corporate Mastercard, Corporate Classic, and Family Bank Mastercard which are NOT qualified cards to the promo. The Principal Cardholder must register again using his 16 digit Customer Number from qualified BPI Amore Visa Cards.

21. I have a qualified transaction of P5,000 at a supermarket. How come I have not been receiving my eCoupon from my previous transaction?

To qualify for the Krispy Kreme eCoupon(s), the Principal Cardholder must meet the following:

a. He has successfully registered to the Shop Anywhere with Krispy Kreme promo. He will receive an SMS and/or e-mail notification within two (2) banking days from registration date that his registration entry is valid. Once successfully registered, all his qualified and posted transactions, including qualified and posted transactions of his Supplementary Cardholder(s), will earn Krispy Kreme eCoupon(s).

b. All his qualified and posted transactions must meet the minimum spend requirement of P3,000 on retail/straight transactions.

22. I have already successfully registered to the promo and has a qualified transaction of P5,000 at a luggage store. It has been 3 days since my transaction date, how come I have not received my eCoupon?

The Principal Cardholder will receive his eCoupon after one (1) banking day from his qualified transaction’s posting date and not based on the date of purchase. In this case, transaction made has not been posted yet in BPI Card’s system records.

 

 

 

Per DTI-FTEB Permit No. 12724, Series of 2018

 

 

For any concerns, you may email us at expressonline@bpi.com.ph or reach us by calling our hotline numbers at:
Metro Manila: (02) 89-100
Domestic Toll-Free No: 1-800-188-89100 (available for PLDT)
Mobile phone and International Access: 63 + 2 + 891-0000

Bank of the Philippine Islands is supervised by Bangko Sentral ng Pilipinas with telephone number (632) 708-7087.

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