Accepted in all branches. No expiry.
REDEMPTION OF GIFT CERTIFICATES AND ADMISSION TICKETS
1. Gift certificates (except SM P1,000 Gift Pass), gift cards, and cinema and park admission tickets will be delivered to the Principal cardholder’s latest address of record within fifteen (15) calendar days from receipt of redemption request for Metro Manila*, twenty (20) calendar days for Cebu City and Davao City, and twenty-five (25) calendar days for other areas.
*Metro Manila includes: Manila, Mandaluyong, Marikina, Pasig, Quezon City, San Juan, Las Pinas, Makati, Muntinlupa, Paranaque, Pasay, Tondo. CAMANAVA area composing Caloocan, Malabon, Navotas, Valenzuela, Pateros, Taguig are exceptions during the rainy season and shall be classified as All Other Areas.
2. In the event that the Principal cardholder is not available to receive the Rewards item, BPI will require the cardholder to nominate an authorized representative. A signed authorization letter to his representative accompanied by valid IDs of both must be presented upon delivery.
3. If Rewards items remain undelivered after three (3) attempts for any reason not caused by BPI, the Principal cardholder will be notified of the failed attempts to deliver. Should the cardholder request for re-delivery, a corresponding delivery fee may be charged to the cardholder.
4. Turn-around-time for deliveries on Christmas, Holy Week, as well as other holidays, and on days affected by calamities shall be recalculated using business days instead of calendar days.